This can happen from time to time and it may be that the rest of your order is near by and on it's way. You can contact the courier for an update or alternatively you can contact us email@example.com we will be happy to follow this up for you.
Usually, our orders take 2-6 business days for delivery. However there might be occurring delivery issue while the product is being shipped. Unfortunately, once the product have left the warehouse we can't control the shipment process. However if you have an problems please contact us at firstname.lastname@example.org we will follow up the courier service for further information.